Free Tool
No-Show Policy Generator
Create a professional no-show and cancellation policy for your business in 30 seconds. Copy, paste, done.
Configure your policy
Your policy
Configure your settings and click "Generate policy" to see your customized no-show policy.
Frequently asked questions
Why do I need a no-show policy?
A clear no-show policy sets expectations upfront, reduces cancellations by 20-40%, protects your revenue, and gives you a professional framework for handling missed appointments. Without one, clients may not take your time seriously.
Should I charge a no-show fee?
Research shows that financial consequences reduce no-shows by 70-90%. However, traditional no-show fees are charged after the fact and are difficult to enforce. GhostNot's approach — placing a refundable hold upfront — is more effective because it uses loss aversion psychology rather than punitive billing.
What's a reasonable cancellation window?
24-48 hours is standard for most industries. Healthcare typically uses 24 hours, consulting and coaching often use 48 hours, and high-value sessions (legal, executive coaching) may require 72 hours. The key is giving yourself enough time to fill the slot.